Privacy Policy

At CopyFix Agency, we take your privacy seriously. This Privacy Policy explains what information we collect when you visit copyfixagency.com, how we use it, and how we protect it. By using our website, you agree to the terms of this policy.

1. Information We Collect

We may collect the following types of information:

• Contact information — your name, email address, and message when you submit our contact form.
• Usage data — pages visited, time spent on the site, browser type, and device information, collected anonymously through Google Analytics.
• Communication data — any information you voluntarily provide when contacting us via email or WhatsApp.

We do not collect payment information directly. Any payments are handled through secure third-party processors.

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and consultation requests
• Deliver the services you have engaged us for
• Send occasional marketing communications (only with your consent)
• Improve the performance and content of our website
• Comply with legal obligations

We will never sell, rent, or trade your personal information to third parties.

3. Cookies & Analytics

Our website uses cookies and Google Analytics to understand how visitors use our site. Google Analytics collects anonymous data including pages visited, session duration, and general location. This helps us improve our content and user experience.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. You can also disable cookies in your browser settings, though this may affect your experience on our site.

4. Third-Party Services

We use the following third-party services that may process your data:

• Formspree — processes contact form submissions and forwards them to our email.
• Google Analytics — tracks anonymous website usage data.
• Google Fonts — loads typography assets from Google's servers.
• WhatsApp — if you contact us via WhatsApp, your messages are subject to WhatsApp's own privacy policy.

Each of these services has its own privacy policy and data practices. We encourage you to review them.

5. Data Storage & Security

Your data is stored securely and we take reasonable technical measures to protect it against unauthorised access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction or deletion of your personal data
• Withdraw consent for marketing communications at any time
• Lodge a complaint with a relevant data protection authority

To exercise any of these rights, contact us at afeez@copyfixagency.com.

7. Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has submitted personal information to us, please contact us and we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: